Accounts Receivable Specialist (AR Operations Team)


Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job description

Are you an experienced Accounts Receivable Specialist with a good sense of humor, a rock-solid work ethic, and a love for detail? If so, we’ve got a home for you here in our Accounting team. We’ve built a truly extraordinary team of Accounting professionals who take their jobs, but not themselves, seriously. Some of your responsibilities will include manual invoicing, cash application, customer refunds, and supporting our customer advocates with payment-related queries. You will also handle the core accounting responsibilities of Atlassian and hold high standards for processing transactions. As an Accounts Receivable Specialist you will collaborate with our global team and roll up your sleeves to handle invoice processing, customer management and other related transactions


In this role, you’ll get to:


  • Process all daily transactions settled by checks and bank transfers and download bank statements
  • Identify and allocate payments both in the ordering system and in the accounting system for partners and customers
  • Be responsible for invoicing manual contracts within the standard payment terms reflected on the contracts
  • Process customer refunds and/or withholding tax forms; including setting-up payments in global banking platform
  • Prepare monthly reconciliations, as needed, including but not limited to bank reconciliations
  • Work closely with customers and partners to ensure all cash receipts are accounted for correctly
  • Responsible for investigating unallocated payments and reconciliation of undeposited funds account
  • Perform customer collection procedures on outstanding receivables
  • Provide clear communication to management related to upcoming payments, disputes and potential write-offs
  • Assist in maintaining department goals and other goals as may be deemed necessary by management
  • Evaluate processes and initiate improvements to increase operational efficiency
  • Be a team player and be willing to take on other responsibilities that may be assigned to you

    On your first day, we’ll expect you to have:


  • Excellent communication and problem-solving skills
  • Have 3 to 5 years of experience as an Accounts Receivable Specialist
  • Your organizational skills are superb and you manage time well
  • Have worked previously with a multinational company, preferably in a public company environment (SOX)
  • Must have strong system skills (MS Excel); Experience with ERP systems (SAP, Oracle, Netsuite, etc.) preferred
  • Are highly analytical and strategic – emphasis on automation, and constant improvement



    More about our team
    This role will be a member of the Atlassian Accounting Team responsible for AR, Revenue, AP, GL, Fixed Assets, Prepaid and Accruals. In this role you will work with various members of the accounting team in addition to working closely with customer advocates, sales operations and support teams.
    Our perks & benefits
    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
    About Atlassian
    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
    To learn more about our culture and hiring process, explore our Candidate Resource Hub.