IT Business Analyst


  • Full Time

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture – one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

What you'll do and how you'll have an impact

  • Represent the interests of users and partners through relentless pursuit of data quality
  • Receive and manage requests in the Jira project workflow tool
  • Act as contact between the AppDirect business teams and development teams regarding making sure that the data is moving through systems properly 
  • Interpret file-mapping and conduct testing across multiple platforms and formats
  • Assist Managers to operationalize data migration for the critical business initiatives
  • Assist Managers to operationalize data architecture roadmap (analyze/document/implement/test/troubleshoot)
  • Provide data analysis, mapping, transformation, normalization, and conversion
  • Assist in collecting business requirements
  • Assist in documenting on how data is used in through AppDirect business
  • Assist in data testing/validation/UAT

What we're looking for

  • Bachelor’s degree in Computer Science, Engineering, Business, Mathematics, or related field or relative experience
  • 2-4 years of experience in data operations analysis
  • Experience with relational data architecture
  • Experience querying and manipulating data for analysis (SQL)
  • Experience with data analysis, transformation, normalization, and conversion
  • Advanced Excel User (skill and efficiency)
  • Experience communicating to a diverse stakeholders (bridging the business and technical teams)
  • Excellent soft skills and a demonstrated ability to multitask and manage time efficiently

Bonus Skills

  • Background in writing Business Requirement Documents and/or System Specifications, the following a plus
    • Experienced expressing the architecture of relational data
  • Experienced with Microsoft Visio and/or LucidChart for data modeling and visualizing workflow processes
  • Experience working within an SDLC framework, preferably Agile based
  • Industry experience in the billing, financial, SaaS or related industries
  • Experience in Data Migration and ETL


At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.


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